Our products are formulated using ingredients selected with rigour, based on their actual utility and their role in a dog's well-being. Each ingredient is chosen for a specific reason, and no formulation is left to chance.

Yes. We must be able to account for the traceability of every animal-derived ingredient used in our products. This requirement is an integral part of our development process.

No. We do not use artificial preservatives in our products. Whenever possible, we prioritize alternatives that meet our quality and safety standards.

Whenever relevant, we prioritize plant-based proteins and vitamins. This choice is based on their utility, tolerability, and consistency with the product's objective, never for marketing reasons.

Each ingredient is included for a specific function. Conversely, some ingredients that are deliberately popular on the market are not used when they do not provide a real benefit or do not meet our criteria for quality and transparency.

Each Anivéra product comes with clear usage recommendations. These instructions are based on the type of product, its formulation, and the intended purpose. It is important to follow the indicated quantities and frequency to ensure consistent and safe use.

The timeframe may vary depending on the dog, their condition, their environment, and the consistency of use. Our products are not designed to produce immediate effects, but rather to be part of a gradual approach to well-being.

Anivéra products are developed to suit a wide variety of dogs. However, certain factors such as age, weight, or the dog's general condition may influence the recommended use. In case of doubt, it is best to seek professional advice.

In some cases, the use of several products may be considered, provided that it is consistent with the dog's needs. We recommend, however, introducing products gradually and observing the dog's reaction before any combination.

Yes. A dog's behaviour can evolve based on its environment, activity level, or external factors. The use of products must be adapted to these realities and be part of a comprehensive approach, including training, routine, and, if necessary, professional support.

No. Anivéra products alone do not resolve the root cause of behavioural problems. However, they can help improve the dog's comfort and facilitate a more comprehensive approach, including training and environmental adjustments.

No. Anivéra products do not replace the intervention of a dog trainer or veterinarian. They are designed to be used in addition to a structured approach, when necessary.

If a dog exhibits persistent, unusual, or concerning behaviours, it is recommended to consult a qualified professional. A veterinarian or dog trainer will be able to assess the situation and guide you toward the most appropriate solutions.

Yes. In some cases, products can help improve a dog's availability and comfort, which can make working with a dog trainer easier. They are not a substitute for training, but can support its effectiveness.

Long-term use depends on the product, the dog, and the situation. The goal is always to guide the dog toward lasting well-being, rather than creating a dependency on a product.

our products are developed with particular attention paid to the safety and consistency of the ingredients used. They are designed to be used in accordance with the provided recommendations and with a responsible approach to canine well-being.

Anivéra products are manufactured in collaboration with partners selected according to precise criteria of quality, compliance, and reliability. These choices are part of our commitment to maintaining high standards at every stage of development.

Yes. Before being offered, our products undergo a validation process to ensure their consistency, quality, and suitability for the purpose for which they were developed.

If a dog shows an unusual reaction, it is recommended to discontinue use of the product and consult a qualified professional. Since every dog is unique, particular attention should always be paid to its individual reactions.

When used in accordance with the recommendations, our products can be integrated into the daily lives of many dogs. However, they must always be used with respect for the dog's context, general condition, and specific needs.

Delivery times may vary depending on the destination and the shipping method chosen. Estimated delivery times are indicated at checkout and can be found in the confirmation email sent to you.

Once the order has been shipped, a confirmation email including tracking information is sent. It allows you to follow the progress of the package in real time, depending on the carrier used.

Yes, we deliver everywhere in Canada. The available shipping options and applicable fees are displayed at checkout.

If an issue occurs with an order, we invite you to contact our customer service team. Each situation is handled with care to find an appropriate solution as quickly as possible.

Once the order is confirmed, the possibilities for modification or cancellation may be limited. It is recommended that you contact us promptly so we can assess what can be done depending on the order's processing status.

Anivéra was created based on real-life experiences with dogs suffering from stress and anxiety. The goal has always been to offer honest and thoughtful products, capable of concretely improving their quality of life, without compromising on transparency.

Transparency, honesty, and rigour guide every one of our decisions. These values influence both the development of our products and the relationship we maintain with our clients.

Anivéra distinguishes itself through a responsible and confident approach. We refuse to make unrealistic promises and position our products as supporting tools, integrated into a comprehensive approach to canine well-being.

You can contact us via the Contact page of the site. Every request is handled with care, in a spirit of respect and transparency.

The About page of the site presents in detail our approach, our vision, and the principles that structure the brand.